Extremely professional, kind, and intelligent staff. I felt confident selling my diamond ring because Paula and Jackie were honest, sincere, and communicative and made the process easy. I was indecisive because of the sentimental attachment to the ring but they were very patient and understanding. They didn’t just give me the quote, they answered all my questions and helped me to understand the specific reasons for the value of the diamond. I needed the money for medical bills for my daughter and it was nice to deal with people who I felt really work hard at, and care about getting the best price possible for the customer.