It was a pleasure working with owner Carl Blackburn. He bought a diamond from me and the process went as smooth as I could have ever imagined. I contacted his company via the website, sending him the diamond's specifics. He quickly returned with an offer. He then sent a FedEx Overnight label via email. The diamond was in his office the very next day and he immediately contacted me saying he needed a few hours to evaluate my diamond. Then he called me. We talked about the qualities of my diamond. Carl was very honest and kind. I agreed with his evaluation and he wired me the money. It was in my bank the very next day! I highly recommend.