Carl is a very straight forward and honest businessman. I sent him some pictures and chatted on the phone with him for a few minutes, and then he offered me a very fair price. I was a little hesitant at first as I am not in the jewelry business and the idea of sending my jewelry across the country via mail was a little worrisome. However, this couldn't have gone more easily - he received the ring and paid me what he said he would the next day. Great experience and great business.