We had a 14 carat diamond and were nervous of mailing it out of state. We were reassured from the beginning of the easy process, but we decided to fly out to California to meet the people at Diamond Estate. From the very beginning we were met with professionalism and treated very well. After given a reasonable quote, we decided to get a GIA certificate for the diamond just to be sure what it was. Jackie drove us all over the place to different jewelers to look at it as well as the GIA lab. She spent a whole day making us feel at ease. Jackie took us around fully knowing that we could go with other people’s offers and still chauffeured us to each place. In the end we found exactly what we are looking for with the Help of Carl and Jackie. Great experience for 2 girls from Colorado. I would recommend them to anyone.